Discover a wide range of servicers we provide for your customer care requirements and witness the customized solutions created specifically for your operations. Our extensive selection of services is carefully designed and proven effective to cater to your needs. We are committed to enhancing your experience whether its groundbreaking advancements or personalized support. Explore the variety of services designed to enhance your journey towards excellence all starting with RGS.

Begin your path, towards OUR SERVICES here.

CX And DX Management
VOICE INBOUND & OUTBOUND

  • End-to-end Customer Service and Sales and Aftersales Support Customer
  • Retention and Win-Back Customer Feedback
  • CSAT Surveys Technical Support Service Fulfilment
  • Multilingual Support
  • Appointment Setting
  • Booking and Reservations

NONVOICE BACK OFFICE / CHAT SUPPORT

  • Chat Support
  • Website
  • Mobile Application
  • Messenger
  • WhatsApp
  • Email Support
  • SMS / Text Messaging Serf-Service Support Mobile App Support
  • Virtual Assistants / Chatbots

SERVICE FULFILLMENT FIELD / ON-SITE SERVICES / SPECIAL SERVICES

More than 100 Nationwide Field Officers Collections and Debt Recovery On-Site Validation Field Service Contractors

Receivables Management
VOICE INBOUND & OUTBOUND

  • Credit Investigation
  • Debt Collection
  • Skip Tracing
  • Credit Reporting
  • Recovery & Repossession
  • Credit Verification
  • Multi-lingual Support

RGS Technology
RGS INTERCONNECT OmniCARE CX AND DX Management Platform
Our Communications platform is the first call center software built on Google Cloud. With our omni-channel platform, customers receive consistent quality service through various communication channels such as calls and chats on different platforms. Our solutions automate repetitive interactions, allowing agents to prioritize more complex interactions and create better customer experiences. Our InterConnect platform prioritizes customer satisfaction and cost-effectiveness. With our innovative solutions, clients can access cutting-edge technologies without excessive costs. Our click-to-call button offers telco-grade quality, ensuring reliable communication. Integration, ease of use, and quick migration are seamless processes. Our dedicated project management team will assist you from conception to implementation.
RGS TECHDEFENDERS
Our Communications platform is the first call center software built on Google Cloud. With our omni-channel platform, customers receive consistent quality service through various communication channels such as calls and chats on different platforms. Our solutions automate repetitive interactions, allowing agents to prioritize more complex interactions and create better customer experiences. Our InterConnect platform prioritizes customer satisfaction and cost-effectiveness. With our innovative solutions, clients can access cutting-edge technologies without excessive costs. Our click-to-call button offers telco-grade quality, ensuring reliable communication. Integration, ease of use, and quick migration are seamless processes. Our dedicated project management team will assist you from conception to implementation.
RGS Media
In situations where reputations are at stake, it is crucial to have a shared belief in the potential of a project and the impact of an event to ensure its success. Our clients have unwavering faith in our capability to deliver, and in return, we have complete confidence in their vision.

At RGS Media and Events, our unwavering commitment lies in fostering growth and prosperity for our clients. With our unparalleled expertise in corporate business development, brand recognition, project management, public relations, and event production services, we strive to drive their success.
RGS HR Management

At RGS, we understand that human resources are the backbone of any successful organization. That’s why we offer comprehensive Human Resource Management services designed to support businesses in attracting, developing, and retaining top talent.

Our team of HR experts takes a personalized approach, working closely with our clients to understand their unique needs and challenges. From recruitment and onboarding to performance management and employee engagement, we provide end-to-end solutions that align with our clients’ organizational goals.

With our extensive knowledge and experience in HR best practices, we help businesses streamline their HR processes, ensuring compliance with labor laws and regulations. We also offer training and development programs to enhance the skills and capabilities of employees, fostering a culture of continuous learning and growth.

At RGS, we believe that a strong HR foundation is key to building a thriving and productive workforce. Our HR Management services empower businesses to focus on their core operations while we handle the complexities of HR, enabling them to attract, develop, and retain top talent for long-term success.

At RGS, we believe that a strong HR foundation is key to building a thriving and productive workforce. Our HR Management services empower businesses to focus on their core operations while we handle the complexities of HR, enabling them to attract, develop, and retain top talent for long-term success.

  1. Recruitment: Identifying job roles, attracting qualified candidates, and conducting interviews.
  2. Onboarding: Welcoming new hires, providing orientation, and ensuring a smooth transition into the organization.
  3. Performance Management: Setting goals, conducting evaluations, and providing feedback to enhance employee performance.
  4. Employee Engagement: Promoting a positive work environment through team-building activities and recognition programs.
  5. Compensation and Benefits: Designing competitive salary packages and offering employee benefits.